Careers
Old Town Hot Springs is an equal opportunity employer dedicated to building an inclusive and welcoming environment for all who wish to join our team.
We’re honored to be recognized as the “Best Place to Work” in the Best of the Boat contest! Our team is passionate about providing exceptional and impactful health and wellness experiences for our valued members and guests. We remain dedicated to cultivating an outstanding workplace culture and offering a competitive benefits program for our full-time employees.
We encourage you to explore the opportunity to join our award-winning team, where the talent, dedication, and collaboration of our team members are key to our ongoing success.
Adminstrative
Human Resources Assistant
Position Overview
We are seeking a detail-oriented and organized Administrative Assistant to join our Human Resources team. This role will play a key part in ensuring smooth and efficient HR operations by supporting day-to-day processes.
This HR teammate provides administrative support to a range of HR functions, including employee engagement, recruitment, compliance, HR systems and technologies, policies and procedures.
Key Responsibilities
- Coordinate employee engagement initiatives, including recognition programs, employee events, feedback surveys and more to support a positive employee experience.
- Process employee changes in the payroll/HRIS system (UKG), including job and rate changes, benefit enrollments, and other employment updates, ensuring accuracy and timeliness.
- Process new hire paperwork, including I-9s, W-4s, background checks, and employee eligibility verifications.
- Support the full employee lifecycle, including onboarding, offboarding, and related documentation.
- Assist with the organization and delivery of new hire orientations.
- Oversee the full administrative process for open enrollment, including coordinating with insurance brokers, managing timelines, and ensuring accurate completion of benefits-related tasks.
- Serve as a resource for employees regarding HR policies, benefits, and procedures. Partner with HR Generalist and HR Director for further support.
- Maintain and update the employee handbook and current policies as needed.
- Support use of UKG human capital management software, guiding associate and manager questions on functions.
- Maintain accuracy and confidentiality of employee records and files.
- Provide general administrative support to the HR and leadership team as needed.
Qualifications
- 1-2 years of experience in office administration, or a related field.
- Strong organizational skills with excellent attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to provide clear instructions.
- Proficiency in Microsoft Office Suite and HRIS systems. Experience with OTHS systems including Compete, UKG Ready, Mindbody, highly preferred.
- Commitment to maintaining confidentiality and handling sensitive information with discretion.
What We Offer
- $27-$28 per hour, based on experience.
- 30+ hours per week, year-round, on-site position in Steamboat Springs, CO
- Complimentary Family Membership to Old Town Hot Springs
- Health, Dental, and Vision Insurance options with 80% premium coverage for employees
- Accident Insurance available
- Health Savings Account (HSA) available
- SIMPLE IRA with 3% employer match on contributions
- 20% Employee Discounts on programs and services
- Paid Time Off
o 80 hours of vacation time accrual per year based on hours worked
o 48 hours of sick time accrual per year
Aquatics
Head Lifeguard (full-time)
Job Title: Head Lifeguard
Reports to: Aquatics Director
Job Overview:
As the only public swimming facility in Routt County, Old Town Hot Springs (OTHS) is dedicated to providing aquatic health, wellness, and education opportunities to our members, guests, and the broader community. The Head Lifeguard supports the Aquatics director in daily operations and team engagement. This is an excellent opportunity for experienced lifeguards to begin their leadership journey. This role is expected to lead by example, demonstrating strong safety awareness, professionalism, and accountability at all times.
Essential Duties/Responsibilities:
Leadership & Team Management :
• Assist in managing staff schedules to ensure appropriate coverage, including coordinating shift swaps and helping cover callouts as needed.
• Observing, evaluating, and coaching the lifeguard staff to maintain high performance standards.
• Ensure consistent and fair enforcement of all pool safety rules and policies.
• Assist lifeguards with member and/or guest interactions including enforcing safety rules and code of conduct.
• Lead by example through professionalism, accountability, and strong safety practices.
• Maintain records of staff training, certifications, and incident documentation.
Program oversight & Development
• Schedule and conduct Red Cross Lifeguard certification classes as needed throughout the year.
• Plan, schedule, and conduct monthly in-service training for the lifeguard team.
• Schedule and conduct public ARC First Aid/CPR/AED classes including submitting course record entries and managing class communication.
• Performs other related duties as assigned.
• Communicate regularly with the Aquatics Director regarding staffing needs, safety concerns, incidents, and overall pool operations.
Required Skills/Experience/Certifications:
• Minimum one year (season) experience as a lifeguard.
• Current ARC Lifeguarding Certification. (or ability to renew previous certification within 30 days of hire)
• Current ARC Lifeguarding Instructor r.24 Certification (or ability to obtain within 120 days of hire)
• Strong communication and interpersonal skills.
• Proven experience in working with seasonal employees and ability to build morale through teamwork.
• Able to work early mornings, evenings, and weekends as required.
• Experience/familiarity with Microsoft Office, Google Docs, and other industry related apps.
Physical Requirements:
• Must be a strong swimmer, physically able to rescue & remove a drowning or injured person from the water, meeting or exceeding the Red Cross Lifeguard certification standards.
• Must be willing to work outdoors for prolonged periods, in varied weather conditions.
What we offer:
• $25-27 per hour, plus benefits, based on experience
• 32+ hours per week, year-round, on-site position in Steamboat Springs, CO
• Complimentary Family Membership to Old Town Hot Springs
• Health, Dental, and Vision Insurance options with 80% premium coverage for employees
• Accident Insurance available
• Health Savings Account (HSA) available
• SIMPLE IRA with 3% employer match on contributions
• 20% Employee Discounts on programs and services
• Paid Time Off:
o 80 hours of vacation time accrual per year
o 48 hours of sick time accrual per year
Questions? Contact Operations Director, Rob Gram
Lifeguard
Certification Requirements & Hiring Incentives:
- A valid American Red Cross Lifeguarding Certification is required for this position.
- Uncertified applicants: Certification courses are available by Old Town Hot Springs, Manager can provide additional details and course availability.
Physical Requirements:
· Must be at least 15 years old.
· Must be a skilled swimmer and able to pull weight through the water.
· Must be physically able to rescue someone drowning or injured in the water.
· Prolonged periods of being outdoors.
Swim Instructor
Job Title: Swim Instructor
Position Overview: The Swim Instructor, following American Red Cross guidelines, provides individual and/or group lesson instruction to students 6 months old – adults.
Essential Job Functions:
- Supervise students during class time and be responsible for their safety.
- Provide students with the opportunity to learn swimming skills based on ability level and American Red Cross standards.
- Provide specific and constructive feedback to students verbally and via end of session report cards to enhance learning and understanding.
- Motivate students to excel
- Provide set up and clean up for each class.
Other Responsibilities:
- Be familiar with emergency procedures and pool rules.
- Other duties as assigned by supervisor.
Requirements:
- Uncertified applicants must obtain WSI certification within 3 months of hire: Starting pay rate of $21.00; OTHS provides certification training at no cost for employees.
- Current American Red Cross Water Safety Instructor (WSI) certified applicants: $23.00
Pay and Benefits:
- Flexible schedules
- OTHS membership for you and discounted memberships for your family
- Starting at $23 per hour
- Bonus opportunities
- Schedules available: Part-time available
Part-Time Assistant Swim Coach
Job Title: Part-Time Assistant Swim Coach
Position Overview: The Part-Time Swim Coach supports the safe, inclusive, and progressive development of swimmers in accordance with USA Swimming guidelines. This role is responsible for leading practices, developing athletes’ technical skills, promoting team spirit, and maintaining a positive and motivating environment for all participants. This is a year-round, part-time position starting in December.
Essential Responsibilities:
- Lead and organize structured swim practices for age-group and/or competitive swimmers.
- Ensure swimmer safety and uphold all USA Swimming and facility safety protocols.
- Teach and reinforce proper stroke technique, starts, turns, and race strategies.
- Foster a positive team culture focused on respect, sportsmanship, and individual improvement.
- Communicate regularly with swimmers and parents regarding goals, progress, and meet information in a respectful, hospitable, and professional manner.
- Provide real-time feedback and correction during practices and competitions.
- Support meet preparation and attend scheduled swim meets when required.
- Set up and clean up equipment for practices.
Other Responsibilities:
- Enforce facility and pool rules to ensure a safe and respectful environment.
- Respond calmly and appropriately to all emergencies; know and follow all emergency procedures.
- Attend required trainings, staff meetings, and maintain ongoing certifications.
- Perform other duties as assigned by the Head Coach or Aquatics Director.
Qualifications:
Required Certifications (must be current or completed before start date):
- USA Swimming Coach Certification, including:
- Athlete Protection Training
- Background Check
- Safety Training for Swim Coaches
- Foundations of Coaching 101
- American Red Cross (or equivalent) CPR, First Aid, and AED certification
Preferred Qualifications:
- Prior coaching experience with youth and/or competitive swimmers.
- Strong understanding of stroke mechanics and training principles.
- Ability to inspire and motivate athletes at all skill levels.
- Excellent communication and interpersonal skills.
- Positive, enthusiastic, and team-oriented mindset.
Work Environment & Physical Requirements:
- Willingness to travel as needed for swim meets and team events as scheduled throughout the season.
- Monday-Thursday availability in the afternoons, up to 7 hours total per week.
- Occasional weekend availability for swim meets and team events.
- Must be able to work in an outdoor pool environment in inclement weather conditions.
- Must be able to work in an indoor pool environment for select swim meets.
- Ability to stand for long periods, move quickly, and respond to emergencies in and around the pool.
- May need to lift/move equipment up to 25 lbs.
What we offer:
- $22 per hour
- New OTHS membership for self and discounted membership for immediate family.
- Free slide passes for self
- Guest passes for occasional friends and out-of-town guests
- 20% employee discount at the Old Town Market, Massage, Personal Training, and specialty programming for self (swim lessons, swim team, or fitness boot camp).
Facilities
Maintenance Technician 1
Job Title: Maintenance Technician 1
Position Overview: Maintenance Technician 1 plays an important role in ensuring that our members and guests have an exceptional experience. This entry-level position is responsible for the maintenance, cleaning, and repair of all facility areas while upholding a safe and welcoming environment for everyone. All tasks will be performed in alignment with the mission and goals of Old Town Hot Springs. Training and support for this position will be provided by the Facility Manager, with additional technical and functional guidance from Maintenance Technician 2.
Key Responsibilities:
Pools & Wastewater
• Maintain pool mechanical systems to ensure proper function
• Handle and apply pool chemicals safely, maintaining compliance with regulations
• Monitor and adjust water chemistry; maintain accurate pool logs
• Inspect and repair water slides and pool-related equipment, including in-water work as needed
• Operate pool vacuums and maintain cleanliness of pools, decks, and surrounding areas
• Assist with wastewater management
Grounds
• Landscaping
• Snow removal both manual and using a snow blower
• Lawn furniture organization and repair
• General upkeep and trash removal
Building
• Perform basic carpentry, painting and dry wall repair
• Fitness equipment repair and upkeep
• Assist with vendor and service company visits
• Monitor and help maintain the cleanliness of all areas
• Basic electrical
• Identify issues and report
• Help customers in need of customer service
Miscellaneous
• Assist with special events setup and teardown
• Respond to emergency situations effectively
• Ensure a clean and organized work environment throughout each shift
Position Requirements:
• 1–2 years of maintenance, trades, or facilities experience preferred
• Ability to lift 60 lbs. and stand six hours plus per day
• Safe handling of pool chemicals (training provided)
• Self-motivated, detail-oriented, and able to follow directions
• Ability to respond calmly and helpfully to members, guests, and staff
• First Aid/CPR, and CPO or AFO certification (or willingness to obtain)
• Have a high level of situational awareness regarding safe working practices
• Represent Old Town Hot Springs in a courteous and professional manner at all times
What We Offer:
• Compensation: $25 – $27 per hour
• Schedule Available: Thursday – Sunday 1:00 PM-9:30PM
• Full-time (Up to 34 hours per week), On-site, year-round position in Steamboat Springs
• Complementary Family Membership to Old Town Hot Springs
• 20% Employee Discount on Programs and Services
• Health, Dental, Vision Insurance Options with 80% premium coverage for employees
• Accident insurance available
• Simple IRA with 3% employer match on contributions
• Paid Time Off – 80 hours Vacation, 48 hours sick
Fitness
Climbing Wall Attendant
Role Description:
Join our team at Old Town Hot Springs as a Climbing Wall Attendant and help create a fun, safe, and welcoming environment for climbers of all levels. This is a great opportunity for experienced climbers with a passion for teaching and engaging with guests. This role involves supervising climbers, enforcing safety policies, providing basic instruction, and ensuring the climbing wall and equipment are properly maintained.
Key Responsibilities:
• Provide exceptional customer service and climbing instruction aligned with the mission and core values of Old Town Hot Springs.
• Supervise open climb times, classes, and group rentals at the climbing wall.
• Conduct belay certifications and climbing wall orientations.
• Encourage climbers to develop their climbing technique and physical fitness in a positive and motivating way.
• Maintain a strong focus on safety and adherence to all climbing protocols.
•Respond to incidents or emergencies in a calm and professional manner.
Qualifications:
• Must be 18 years or older (due to safety requirements).
• Proven indoor climbing and belaying experience.
• Ability to climb routes rated 5.6 or higher confidently.
• Previous experience working with children in instructional or recreational settings.
• Strong customer service skills; sales experience a plus.
• Punctual, reliable, and safety conscious.
• High school diploma or equivalent (or working towards).
• CPR/First Aid Certification (can be provided by OTHS upon hire).
• Weekend availability preferred for year-round roles.
Physical Requirements:
• Must be able to climb and demonstrate safe climbing practices.
• Ability to lift and move up to 50 lbs.
Schedule:
Part-time position with flexible scheduling. Team members may sign up for shifts that best fit their availability within the following hours: Primarily looking for weekend shifts.
Monday, Wednesday- Friday (10:00 AM – 8:00 PM), Tuesday (10:00AM-6:00 PM), Saturday & Sunday (9:00AM-8:00PM)
What We Offer:
• $17–$19 per hour, based on experience
• Climbing Wall Instructor Certification training
• Complimentary OTHS membership for self, and discounted membership for immediate family
• 20% employee discount at the Old Town Market, Massage, Personal Training, and specialty programming for self (swim lessons, swim team, or fitness boot camp).
Guest Services
Market Attendant
Job Summary:
The Old Town Market at Old Town Hot Springs offers members and guests a fast, healthy dining option. We are seeking a Market Attendant to prepare and serve specialty smoothies, coffee, beverages, and select food items to members and guests.
Duties/Responsibilities:
- Prepares and serves a variety of smoothies, protein shakes and coffee to patrons; correctly customizes orders as requested.
- Describes product details to customers.
- Receives and processes customer payments.
- Ensures customer service stations are properly stocked with paper products or beverage preparation items.
- Cleans and sanitizes all equipment, utensils, dishes, and work areas.
- Cleans and sanitizes service and seating areas.
- Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
- Stocks supplies or retail products; may inventory, order, or receive products as directed.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Time management & reliability
- Ability to follow all safe food handling procedures and sanitation practices.
- Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons.
- Ability to serve customers quickly, efficiently, and kindly.
Education and Experience:
- 1-2 years of experience in a market or retail setting highly preferred
- 1+ year of experience with cash handling, operating POS systems, and opening and closing registers
- Must successfully pass training with ServSafe Food Handling and complete training in food preparation, food service skills, and customer service procedures.
Requirements:
- Must be able to lift up to 15 -35 pounds at times.
- Weekday and weekend availability needed.
- Shift availability: 8:00- 12:30 or 12:30-5:15 or 10-5:15
Benefits:
- OTHS free memberships for you and discounted membership option for your family
- Hourly: $17 – $19
APPLY ONLINE
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